IX4 Remote Access – Don’t use Jumbo Frames

Hi all, as some of you may know I recently experienced issues with my IX4 whilst using the paid for TZO subscription service for remote access, having diagnosed the fault down to one of two different avenues.

1, Jumbo Frames

2, Bonded NICs

I disabled both and over the last two weeks have re-enabled NIC teaming, I can now advise you that during that period I had one issue with the device losing connectivity (not the old message, something new this time that I am putting down to my changing things on my Netgear switch rather than the IX4), since the reboot (over a week ago now) I haven’t experienced any further issues with the performance or availability of the device.


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